Privacy Policy
Welcome to the Hiferr App Privacy Policy. Your privacy is extremely important to us and is our topmost priority. Our Privacy Policy explains why and how we collect, store, protect, use and share your information and data. We suggest you read this in conjunction with our Terms and Conditions of Use.
The term “We”, “Us”, “Our” refers to Hiferr App.
The term “Personal Information” refers to anything that helps us to personally identify you or anything you share with us directly or indirectly or anything we collect about you.
If the information that we collect, or you give helps us to identify you personally then it will be considered as Personal Information. It can include other details, not limited to your name, contact information, age, gender, interests, ethnic background, religion, language, education, lifestyle etc.
We are TRANSPARENT, we do not COMPROMISE on your privacy, and we strive to PROTECT your personal information to the best of our ability.
Why We Collect
We require certain information to deliver our Services and without this we will not be able to provide our Services to you in the best possible way. For example, you must provide your Name, mobile phone number, username, email address etc to create an account and log in to use our Services.
At Hiferr, you will find different features and sections that you may want to access and use. Each section may require certain relevant information about you so that you may use those sections available in our app and so that we can give you the best possible experience that may help you to make full use of the features and sections available.
If and when you want to use our Premium services, you would need to make a purchase via our payment options available from our app. We may collect your payment information to process the payment and give you access to our premium services.
How We Collect
We may collect your personal information directly or indirectly via third party.
- To use our services, you must register on our app by giving certain details. The information that you give us while registering on our app gets collected by us.
- We may also collect your personal information if you share with us while using our services available in our app such as but limited to your ethnicity, educational background, relationship status, lifestyle habits etc.
- When signing up and making payment to use our premium services we may collect your details and information to process the transaction.
- When you share any form of data on our app, to give you best possible experience and services we may collect your details and information.
- We also collect your personal information by directly requesting you for your information.
- We can also collect information about you from other users, from third party, such as social media, government and legal bodies, business partners, any source that share our advertisement, location services or other sources if they give us your information.
What We Collect
In order to access our service, you must give certain information so that we can provide our services and give you the best possible experience. We collect all the details and information you give us while registration or while using our services. We may collect all data such as multimedia, images, text, location, contact details but are not limited to it.
If and when you want to use our paid services you would need to make a purchase via payment options available from our app. We may collect your payment information to process the payment and give you access to our paid services.
Use Of Information
Our main goal is to ensure you have best and enjoyable experience on Hiferr. To deliver an enjoyable and great experience to you, we may use your Personal Information and other information and data we collect to:
- Offer you our services and features in the best possible way.
- Personalize your experience on the App and the content we deliver to you.
- Contact you with information about the App (e.g., updates, new features, and new offerings).
- Conduct research and analytics about how you use and interact with the App.
- Resolve disputes between you and other Users.
- With governing and legal bodies if they want to access your details to resolve any issue.
Where we store information
All the information and details that we collect from you directly or indirectly are stored on our servers located in different parts of the world. By using the App, you acknowledge that Hiferr is a global app operating through servers located in several countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence.
Who Has Access Or Can Access Your Personal Information
When using Hiferr, you should assume that anything you post or submit on the App may be publicly viewable and accessible, both by Users of the App and non-Users of the App including Us and Our team.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Once you delete your account or remove information from your profile/account, copies of that information may still viewable and/or accessed to the extent such information has been previously shared with others or copied or stored by other users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.
Under some circumstances, we may disclose your Personal Information to the following:
- Our staff and employees, related bodies corporate, app hosting providers, debt collectors and professional advisors such as accountants, solicitors, business advisors and consultants.
- Specific third party, authorized by you to receive information held by us.
- Our members that you may contact or we may refer.
- Our partners to give you better experience and services.
- Any legal bodies, government bodies, your Internet service provider, any law (including the Privacy Act) or police as stated in our Terms and Conditions
How Long We Retain Your Information
We keep your personal information only as long as we need it for legitimate business purposes. However, in practice, we delete or anonymize your information upon deletion of your account.
Cross Border Data Sharing Or Transfer
Hiferr is a global app, and your information will be sent to and used in the different countries such as but not limited to United States, United Kingdom, Australia, China or India regardless of the country you reside in. As an example, the service allows you to connect with users outside your own location or country and your Personal Information may be transferred. Another example may be our staff are in different countries and they may need your information to provide you with better high-quality service and experience and in that case your Personal Information may be transferred to different countries.
User Generated Content
We at Hiferr, want to give our users the best possible experience. Hence, we will not tolerate any abusive user or any content that is objectionable. Nudity or any objectionable content is strictly prohibited on this application. At Hiferr, users have the full right to block any abusive user.
We are committed to maintaining a safe and secure environment for all users. To prevent the sharing of inappropriate content, our system actively detects and restricts the upload of sexually explicit or inappropriate images.
When a user attempts to upload an image, it is automatically reviewed. If the image contains nudity or violates our guidelines, the system will block the upload, preventing it from being posted. This measure ensures that our platform remains a safe space for all users.
However, if an image is initially allowed by the system mechanism but later deemed inappropriate by users, they have the ability to report the post or the user. Below is the process for reporting:
Reporting Mechanism
To report a specific post:
- Click the three dots near the post.
- Select “Report.”
- Add a comment explaining the issue.
- Click “Submit” to send your report.
To report a user for inappropriate content:
- Visit the user’s profile page.
- Click the three dots at the top right corner.
- Select “Report.”
- Add a comment explaining the issue.
- Click “Submit” to report the user.
If a post or user receives reports from five different users, the reported account will be automatically flagged and suspended.
Day by day, we are improving our mechanism to make the app a safer and more secure environment for all users. While no system is flawless, we remain dedicated to refining our processes, adapting to new challenges, and enhancing our content moderation to uphold a positive user experience.
Child Safety Policy
At Hiferr, the safety of children is of utmost importance. We are committed to preventing the exploitation and abuse of children on our platform. To ensure compliance with industry standards and legal obligations, we have implemented the following measures:
Prohibited Content:
Any content related to child sexual abuse material (CSAM) or that violates child safety standards is strictly prohibited on our platform. Users found engaging in such activities can be banned from the platform.
We are committed to maintaining a safe and secure environment for all users. To prevent the sharing of inappropriate content, our system actively detects and restricts the upload of sexually explicit or inappropriate images.
When a user attempts to upload an image, it is automatically reviewed. If the image contains nudity or violates our guidelines, the system will block the upload, preventing it from being posted. This measure ensures that our platform remains a safe space for all users.
Examples include, but are not limited to:
Child Sexual Abuse Material (CSAM)
CSAM includes still images, videos, and illustrated, computer-generated or other forms of realistic depictions, as well as live streaming broadcasts of a child in a sexually explicit context, or engaging in sexually explicit acts.
Online Grooming
Grooming broadly describes the tactics abusers use to build trust and rapport with a child in order to gain access to that child for the purpose of sexual activity or exploitation. This type of victimization takes place across every platform; social media, messaging apps, gaming platforms, etc., and may include instances when a child is being groomed to take sexually explicit images and/or ultimately meet face-to-face with someone for sexual purposes, or to engage in a sexual conversation online or, in some instances, to sell/trade the child’s sexual images.
Minor Sexualization
Is the creation or sharing of content (including photos, videos, real-world art, digital content, and verbal depictions) that sexualizes real or non-real children.
Sextortion
is a form of child sexual exploitation where children are threatened or blackmailed, most often with the possibility of sharing with the public a nude or sexual images of them, by a person who demands additional sexual content, sexual activity or money from the child.
Trafficking
Child sex trafficking is a form of child abuse that occurs when a child under 18 is advertised, solicited or exploited through a commercial sex act. A commercial sex act is any sex act where something of value – such as money, food, drugs or a place to stay – is given to or received by any person for sexual activity.
Reporting Mechanism:
If you encounter any content or activity on Hiferr that violates child safety standards or our community guidelines, you can report it using the following methods:
- Report Post
- Click the three dots near the post.
- Select “Report.”
- Add a comment explaining the issue.
- Click “Submit” to report the post.
- Report User
- Visit the user’s profile page.
- Click the three dots at the top right corner.
- Select “Report.”
- Add a comment explaining the issue.
- Click “Submit” to report the user.
Automated Action & Moderation
If a post or user receives five reports from different users, the reported user’s account will be automatically suspended.
Hiferr reserves the right to remove content or terminate accounts without prior notice if they are found to violate our safety policies.
Collaboration with Authorities
We fully cooperate with regional and national law enforcement agencies in investigating and addressing cases of child exploitation and abuse.
Content Prevention Measures:
Educational Resources:
We encourage users to learn more about child safety and online protection. For detailed information and helpful resources, please visit other trusted organizations dedicated to combating child exploitation.
User Responsibility:
By using our platform, users agree to abide by these child safety policies. Any violations will result in the immediate termination of your account and further legal action where applicable.